Privacy policy

Privacy Policy

Effective Date: 30 June 2026

At Variety Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery addresses

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address and device information

  • Browser information

  • Website usage information collected through cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Arrange shipping and delivery

  • Process payments

  • Provide customer support

  • Communicate with you regarding your orders

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails and marketing communications where you have agreed to receive them

3. Payment Information

Payments are processed securely through trusted third-party payment providers. Variety Shop does not store your full credit card or debit card details.

4. Sharing Your Information

We only share your personal information when necessary to operate our business.

This may include:

  • Shopify, which hosts our online store

  • Payment service providers

  • Courier and delivery companies

  • IT and website service providers

  • Marketing providers (where applicable)

  • Government authorities where required by law

We do not sell your personal information to third parties.

5. Shopify

Our online store is powered by Shopify. Information you provide while using our website may be processed by Shopify to help provide secure hosting, payment processing, order management, fraud prevention, and other essential services.

For more information about how Shopify processes personal information, please refer to Shopify's Privacy Policy.

6. Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Improve website performance

  • Analyse website traffic

  • Help us improve your shopping experience

Most web browsers allow you to disable cookies, although some features of our website may not function correctly if cookies are disabled.

7. Marketing Communications

If you subscribe to our newsletter or marketing communications, you may receive promotional emails from us.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us.

8. Protecting Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

9. Your Rights

In accordance with the Protection of Personal Information Act, 2013 (POPIA), you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where permitted by law.

  • Withdraw consent where processing is based on your consent.

  • Object to certain types of processing where allowed by law.

  • Lodge a complaint with the Information Regulator (South Africa).

To exercise any of these rights, please contact us using the details below.

10. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have received personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated Effective Date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Variety Shop

Email: support@variety.co.za

Website: https://www.variety.co.za