Terms of Service

Effective Date: 30 June 2026

Welcome to Variety Shop. By accessing our website, placing an order, or purchasing any products from us, you agree to the following Terms of Service. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our website or purchasing from Variety Shop, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

2. Products

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However:

• Product colours may vary slightly due to screen settings.

• Images are for illustrative purposes and may differ slightly from the actual product.

• We reserve the right to modify or discontinue products without prior notice.

3. Pricing

• All prices are displayed in South African Rand (ZAR) unless otherwise stated.

• Prices are subject to change without notice.

• We reserve the right to correct pricing errors at any time.

4. Orders

Orders are subject to acceptance and stock availability.

We reserve the right to:

• Refuse or cancel any order.

• Limit quantities purchased.

• Cancel orders where pricing or product information was incorrect.

• Request additional verification before processing an order.

If your order is cancelled after payment has been received, you will receive a full refund.

5. Payment

We accept the payment methods displayed during checkout.

Orders will only be processed once payment has been successfully received and verified.

6. Shipping and Delivery

• Delivery times are estimates and are not guaranteed.

• Delays caused by couriers, weather, strikes, or circumstances beyond our control are not the responsibility of Variety Shop.

• Customers are responsible for providing accurate delivery information.

• Additional delivery charges may apply if incorrect delivery details are supplied.

7. Returns and Refunds

Please refer to our Returns & Refund Policy for full details.

Products must generally be returned unused, in their original packaging, and within the applicable return period unless otherwise required by South African consumer law.

Certain products may not qualify for returns due to hygiene, safety, or other legal restrictions.

8. Warranty

Where applicable, products include the manufacturer's warranty.

Variety Shop does not provide additional warranties unless specifically stated.

Warranty claims are subject to the manufacturer's terms and conditions.

9. Customer Responsibilities

You agree to:

• Provide accurate information when placing an order.

• Keep your account information secure.

• Not misuse or attempt to interfere with the website.

• Not use our website for fraudulent or unlawful purposes.

10. Intellectual Property

All website content, including logos, graphics, product descriptions, images, text, designs, and branding, is the property of Variety Shop or its licensors and may not be copied, reproduced, distributed, or used without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Variety Shop shall not be liable for:

• Indirect or consequential damages.

• Loss of profits or business opportunities.

• Delays beyond our reasonable control.

• Any damages arising from misuse of products.

Our total liability shall not exceed the purchase price of the product concerned where permitted by applicable law.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy legislation.

13. Promotions and Discounts

Promotions:

• Are valid only during the advertised period.

• Cannot be combined unless specifically stated.

• May be withdrawn or amended at any time.

• Are subject to available stock.

14. Third-Party Services

Our website may make use of third-party payment providers, courier companies, or other service providers.

We are not responsible for their services, policies, or actions, although we will assist where reasonably possible in resolving issues.

15. Force Majeure

Variety Shop shall not be held responsible for delays or failure to perform resulting from events beyond our reasonable control, including natural disasters, power failures, strikes, pandemics, internet outages, or government actions.

16. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of the South African courts.

17. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Updated versions will be published on our website, and continued use of our services constitutes acceptance of the revised terms.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Variety Shop

Email: support@varietysa.co.za